Client onboarding

This form gives our Solutions Specialists what they need to scope your environment before the first call: who to contact, what you run, what you are already licensed for and which obligations apply. It takes about ten minutes and nothing is shared outside Cybernalyst and Definitive Concept Ltd.

Organisation

Registered company name *

Trading name (if different)

Business registration number

VAT number (if registered)

Billing address

Sector

Number of staff

Contacts

Primary contact — name *

Primary contact — role

Primary contact — email *

Primary contact — phone

Technical contact — name

Technical contact — email

Environment

Number of user accounts

Number of servers (physical + virtual)

Number of sites / offices

Current endpoint protection

Current backup arrangement

Incumbent IT provider (if any)

Microsoft 365

Microsoft 365 tenant domain For example contoso.onmicrosoft.com. Leave blank if you have no tenant yet.

Current licensing

Seats required

Move licensing to Definitive Concept?

Hardware required Surface laptops, docks, displays, accessories — quantities and rough spec if you have them.

Compliance & scope

Regulatory obligations Data Protection Act 2017, Bank of Mauritius guidelines, FSC, ISO 27001, client contractual requirements.

Target start date or deadline

What do you need first?

Anything else we should know

Consent

I consent to Cybernalyst processing the information in this form to prepare and deliver the services requested, in line with the privacy notice and the Data Protection Act 2017. I am authorised to share these details on behalf of the organisation named above.

We reply to every onboarding submission within one business day.